8mbit FAQ – Answers to All Your Questions

No. Under 8mbit's policy, only one account is permitted per person. Attempting to create multiple accounts may result in all accounts being permanently closed and any remaining balance being forfeited. If you need a new account, please contact our support team.

on the login page Go to the login page and click the "Forgot Password?" link. Enter your registered email address or mobile number and a reset link will be sent to you. Click the link and set a new password. The whole process takes just 2–3 minutes.

Entering the wrong password several times in a row will temporarily lock your account for security reasons. It typically unlocks automatically after 15 to 30 minutes. For a faster resolution, contact our support team via Live Chat or email.

After logging in, you can update your phone number, email, and address from your profile settings. To change your name or date of birth, you'll need to submit KYC documents and contact the support team.

8mbit currently supports Mobile Pay, Nagad, Rocket, and direct bank transfers. These are the fastest and most convenient options for users in Bangladesh. More methods may be added in the future — to stay updated, Promotions Page View.

The minimum deposit is generally ৳500 and the minimum withdrawal is ৳500. Maximum limits depend on your payment method and account verification level. Check the Cashier section of your account or contact support for exact limits.

Withdrawals are typically processed within 24 hours. Mobile Pay and Nagad transfers are often faster — sometimes arriving within 3 to 6 hours. Bank transfers may take 1–3 business days. Processing may be delayed if your account verification is not yet complete.

8mbit does not charge any deposit fees. However, your mobile banking provider (such as Mobile Pay or Nagad) may apply their own transaction fees, as determined by their respective policies.

First, make sure your KYC verification is complete. Check whether the wagering requirements on your bonus have been met. If everything looks correct and your withdrawal still hasn't come through, contact the support team with your transaction ID.

Registration After registering, a welcome bonus is automatically applied to your first deposit. For bonus amounts and terms, on the Promotions page Details are provided. If a bonus code applies at registration, enter it in the form.

The wagering requirement means you must place bets a specified number of times before you can withdraw bonus funds. For example, if your bonus is ৳1,000 with a 10x wagering requirement, you'll need to wager ৳10,000 before the bonus becomes withdrawable. Each bonus has its own terms —on the Promotions page Read.

Log in and make a qualifying deposit each day to receive the reload bonus. This offer is available for a limited time and terms may vary daily. For current reload offer details on the Promotions page View.

Every bet you place on 8mbit earns you Loyalty Points. Accumulate these points and redeem them later for cash bonuses, free bets, or special in rewards to redeem. As you move up VIP tiers, the rate at which you earn bonus points increases.

At 8mbit, you can bet on hundreds of sports events including cricket, football, kabaddi, tennis, badminton, and basketball. Live Betting is available for major events like the IPL, BPL, Cricket World Cup, and European football leagues. For more details Betting Visit the page.

In Live Betting, odds update in real time as the match unfolds. You can place bets based on how the game is progressing. on the Bets page Watch live events and quickly place bets on your preferred markets.

Log in and on the Jackpot page Go to the page. View the current jackpot pool amount and join via a specific slot or game. A portion of every bet contributes to the jackpot pool, and a winner can be selected at any moment.

Yes, 8mbit's Live Casino is fully mobile-optimized. You can enjoy live baccarat, blackjack, and roulette with HD streaming on any smartphone or tablet. For the best experience, make sure you have a stable, fast internet connection.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match or event is cancelled, the stake is automatically refunded to your balance. If you notice any errors, contact support right away.

KYC (Know Your Customer) is an identity verification process that helps prevent money laundering and fraud. Go to your account settings and upload a photo of your national ID or passport along with a selfie. Once verified, your withdrawal limits will increase.

Yes, two-factor authentication is available on 8mbit. Go to your profile settings, navigate to the Security section, and enable 2FA. Each time you log in, a one-time OTP will be sent to your mobile to verify your identity. This protects your account from unauthorized access.

Change your password immediately and notify the support team. Review your login history — if you spot any unrecognized devices or locations, revoke those sessions. You can also request a temporary account suspension if needed.

Yes. 8mbit uses SSL encryption and advanced data protection technology. Your personal and financial information is never sold or shared with third parties. For more details, see our Privacy Policy Read.

Yes. 8mbit lets you set daily, weekly, or monthly deposit limits. Go to the Responsible Gaming section in your account settings to set your limits. This helps you enjoy gaming while staying within your budget. For more details Responsible Gaming Visit the page.

Self-exclusion lets you voluntarily lock your account for a set period of time. It can be activated through your account settings or via our support team. During the exclusion period, logging in or making deposits will not be possible. This feature is an effective tool for managing problem gambling.

No. 8mbit strictly operates for adults (18+). Age is verified during registration and KYC. Any account found to belong to a minor is closed immediately. If minors are present in your household, we recommend using parental control software.